Fixing Robotaxi Custody for Mass Markets | Analysis by Brian Moineau

TL;DR

  • Uber charges a $15 fee for lost‑item returns, and its 2024 Lost & Found Index still lists phones as the top lost item—facts that frame the real AV challenge: industrializing the last 30 seconds of a ride across doors, trunks, and handoffs. [1][5]
  • Waymo rides have been bookable inside the Uber app in Phoenix since 2023, which makes Uber a multi‑party broker where custody and claims policy matter as much as the driving stack. [3]
  • To become the biggest robotaxi broker by 2029, Uber must make custody bulletproof at high‑throughput venues like Phoenix Sky Harbor (PHX) and SFO, where airports publish strict curbside SOPs that won’t forgive sloppy handoffs. [7]

What the source said

Uber’s Lost & Found Index (2024) highlights the usual parade of oddities and confirms that phones remain the most commonly lost items across its network—a reminder that misplacement is a stable human behavior, not a novelty. The help center sets a $15 rider fee for item returns, a standardized touchpoint that now extends to autonomy pilots. [5][1]

On the AV front, Uber and Waymo announced in May 2023 that Waymo’s robotaxis would be available in the Uber app, starting in Phoenix and expanding from there; that integrated booking step turns Uber into a front‑door for AV rides it does not operate. [3]

Waymo’s consumer support flow directs riders to report lost items through the Waymo One app, after which support coordinates retrieval—typically via depot intake or a scheduled return, which differs operationally from a human driver turning around. [6]

Why it matters

Three named stakeholders carry exposure. Uber, the broker, owns first‑line support and refunds, and must normalize custody across partner fleets, depots, and curbs in cities like Phoenix and Los Angeles by year‑specific playbooks rather than ad hoc chats. If it fails, complaints pile up in the same channels that drive MAUs. [1][3]

Waymo, the operator, owns curbside “edge‑case hospitality”—trunk confirmations, door interlocks, and remote assistance—already staffed by Fleet Response Specialists noted in Waymo’s safety reports. A clean trunk‑close at PHX, Chase Field, or Footprint Center is table stakes for brand protection. [8][7]

Airport and city authorities, from PHX to the California Public Utilities Commission (CPUC), publish and enforce precise pickup/drop‑off SOPs and AV permit conditions; unresolved custody at curbs can rapidly become a regulatory finding rather than a customer‑support ticket. [7][10]

Original analysis

Robotaxi lost and found: the underrated economics

The consensus: Lost‑and‑found in AVs is a quirky culture story.
The contrarian read: It’s an exception‑handling P&L story where small, frequent failures create real broker costs and reputational drag.

  • Evidence 1: Uber’s flat $15 lost‑item fee is an intentional cost anchor; the moment AV returns trigger courier legs and depot touches, that anchor shapes routing logic and SLAs. [1]
  • Evidence 2: Waymo publicly documents remote assistance roles that resolve on‑scene anomalies; those humans will adjudicate handoffs and custody questions that a Level‑4 system can’t “sense,” especially amid crowds leaving Chase Field after a 2024 Diamondbacks home game. [8]
  • Evidence 3: Airports publish curb management rules that already bind human ride‑hail; AVs inherit those timing windows and signage constraints, which forces precise, telemetry‑driven custody steps rather than vague “we’ll call you” promises. [7]

Back‑of‑envelope: courier costs scale faster than you think

Knowns:

  • Uber reported roughly 9.4 billion trips in 2023. [2]
  • Lost‑item return fee = $15. [1]

Scenario math (assumptions stated):

  • If AV trips on Uber reach 0.5% of total by 2026 and 0.05% of those AV trips require a couriered return, then yearly pass‑through courier fees ≈ 9.4B × 0.5% × 0.05% × $15. [1][2]
  • Work: 9,400,000,000 × 0.005 × 0.0005 = 23,500 AV courier events; 23,500 × $15 = $352,500 in courier fees before support labor, depot handling, or refunds. [1][2]

Interpretation: Even with conservative penetration and exception rates, six‑figure courier pass‑through arrives quickly; that is incentive to add AV‑native interlocks (door‑hold and trunk‑confirm) that shave exception rates by basis points.

A simple 2×2 for custody maturity

  • X‑axis: Vehicle autonomy capability (supervised → driverless).
  • Y‑axis: Custody instrumentation (manual → telemetry‑confirmed).

Quadrants:

  • Supervised × Manual: Safety driver checks cabin; cheap but unscalable.
  • Supervised × Telemetry‑confirmed: Safety driver plus app prompts; training ground for SOPs.
  • Driverless × Manual: Support‑chat roulette; slow, inconsistent, brand‑risky.
  • Driverless × Telemetry‑confirmed: Door/trunk sensors, dwell‑time rules, positive rider confirmation, depot scan‑ins; the only quadrant that scales to airports and stadiums.

Historical analogue: UPS introduced the DIAD handheld in 1991 to scan parcels at every handoff, which crushed dispute rates by logging custody at each node; robotaxis need the DIAD equivalent for riders’ belongings. [9]

Named‑stakeholder breakdown

  • Uber: Ship in‑app interlocks such as “trunk confirm” and “door hold” tied to curb geofences at PHX and SFO; route unresolved cases to partner depots with clock‑started SLAs. Miss this, and refunds and airport fines eat margin; hit it, and custody becomes a defensible broker moat. [7]
  • Waymo: Tighten curbside SOPs where rides are bookable via Uber in Phoenix, and publish artifacted logs (door state, trunk actuation, dwell time) to shrink dispute windows to hours, not days; lean on Fleet Response Specialists to clear edge cases. [3][8]
  • Regulators and venues: CPUC and airport authorities will codify trunk/door dwell minimums and return windows once volume rises; early compliance wins lift‑and‑shift across markets in 2025–2027. [10][7]

This is why “weird stuff left in robotaxis” is not a sideshow; it is the probe we can use to measure whether AV networks deliver hospitality, not only autonomy.

What others are missing

The angle: chain‑of‑custody will harden into a platform standard with telemetry primitives—door‑open states, trunk release logs, rider proximity pings, depot intake scans, and venue geofences—rather than a soft help‑center script. Waymo already runs remote assistance roles, and Uber already standardizes return fees; wiring those facts into a cross‑partner custody API lets the broker mandate positive confirmation before any trunk closes at PHX or Chase Field, pushing exception rates down and making partner onboarding a policy load, not a bespoke ops sprint. [1][8][7]

What to watch next

  1. By December 31, 2026, Uber will publicly list at least one additional U.S. city beyond Phoenix where AV rides are bookable in‑app (via press release, newsroom post, or investor deck), and third‑party outlets will confirm it. [3]

  2. By June 30, 2026, Uber’s Help Center or Newsroom will publish an AV‑specific lost‑item workflow that differs from the human‑driver flow (mentioning depot intake or partner coordination), with a dated update page. [1]

  3. By March 31, 2027, at least one major U.S. airport (PHX, SFO, or LAS) will publish an AV curbside SOP that includes explicit rules on luggage handling or dwell times for driverless vehicles, available on the airport’s official site. [7]

My take

The denture jokes distract from the 1991‑style DIAD lesson: custody is a data problem that decides unit economics. Uber and Waymo already have the building blocks—flat fees, remote assistance, and instrumented vehicles—and the broker who turns those into a custody standard will set the industry spec by 2027. If they do, “largest robotaxi broker by 2029” reads less like swagger and more like a normal consequence of better exception math.

Sources

  1. Uber Help Center — Lost items and the $15 return fee — Establishes the standardized rider charge and baseline flow for lost‑item returns.

  2. Uber Investor Relations — Q4 2023 results (press release/letter) — Provides the ~9.4 billion 2023 trip count used in the back‑of‑envelope math.

  3. The Verge — Waymo and Uber partnership announcement (May 2023) — Confirms that Waymo rides are available inside the Uber app in Phoenix.

  4. TechCrunch — Waymo expansion to Austin (August 2023) — Documents planned AV service areas beyond Phoenix and the cadence of city additions.

  5. Uber Newsroom — 2024 Lost & Found Index — Confirms that phones are the top lost item and provides context on item types and seasonality.

  6. Waymo One Help Center — Lost and found process — Describes how riders report and retrieve items via support and depots rather than




Related update: We recently published an article that expands on this topic: read the latest post.

Android Auto ups video, music, and Gemini | Analysis by Brian Moineau

Why this year feels like a turning point for Android Auto

Google just signaled a big shift: Android Auto is getting video apps, music updates, and more Gemini smarts — and it’s not a gentle iteration. The changes rolling out through 2026 promise to reshape the in-car experience from a simple phone projection to a richer, more context-aware platform that blends entertainment, navigation, and AI. (9to5google.com)

The announcement lands at a moment when cars are becoming connected living rooms, workspaces, and road-trip entertainment centers. That raises obvious questions: how will video fit safely into driving, what does deeper Gemini integration mean for privacy and usefulness, and which users will see the updates first?

What Google announced (the essentials)

  • Video apps will be supported in Android Auto while vehicles are parked, opening the door to services like YouTube and other streaming apps on compatible car screens. Google says playback will switch to audio-only as soon as the car starts moving. (9to5google.com)
  • Music and media controls are getting a redesign and richer app support, with spatial audio features (Dolby Atmos) and more powerful media widgets for easier control. (techspot.com)
  • Gemini Intelligence will be embedded more deeply, both in Android Auto on phones and in “cars with Google built-in.” That means more natural voice control, contextual suggestions (like route-aware playlists or vehicle-diagnostic prompts), and access to vehicle-specific data where manufacturers allow it. (blog.google)
  • A refreshed interface and immersive Maps features (edge-to-edge navigation and 3D elements) will accompany these additions, making the car UI feel more modern and visually cohesive with Android 17. (techspot.com)

Why the video support matters

Video in cars has been a long-teased feature, often held back by safety concerns. Google’s approach — play while parked, auto-switch to audio when moving — is a pragmatic compromise. It acknowledges a real user need (passenger entertainment during waits and long stops) while trying to minimize the risk of driver distraction.

That said, the user experience matters: how seamless is the transition from phone to car screen, will apps maintain playback quality (HD/60fps claims are being reported), and how strict are the safety locks? Early reports indicate HD playback and clear rules about audio-only on motion, but the rollout timing and variability across head units will shape real-world usefulness. (techradar.com)

Gemini Intelligence in the driver’s seat

Gemini replacing—or augmenting—the Assistant in car contexts is one of the more transformative pieces. Rather than just executing basic commands, Gemini Intelligence aims to understand context: your calendar, the route, passenger requests, and vehicle status (for cars with Google built-in). Expect things like:

  • Smart playlist suggestions tied to route type or time of day.
  • Natural-language tasks such as “Find a quiet coffee shop along my route and order a medium drip.”
  • Diagnostic hints for dashboard alerts when the car exposes that telemetry to Google. (blog.google)

This is both handy and sensitive. The feature relies on rich data sharing between vehicle and cloud AI, which brings convenience and potential friction around privacy and permissions.

The music and media overhaul you'll notice

Audio gets upgraded in two meaningful ways: interface and fidelity. Android Auto’s media widget gets a Material 3 refresh that’s easier to scan while driving, and Dolby Atmos support promises better spatial audio for compatible apps and vehicles.

Those changes will make streaming services feel more native on the dash. But as always, real-world benefit depends on app developers updating integrations and automakers enabling full multimedia pipelines in their hardware. (androidcentral.com)

Transitioning safely: what to watch for

  • Safety gating: Video playback while parked is a start, but how aggressively the system enforces playback locks will define whether this stays a passenger-only perk. Reports suggest the system switches to audio when motion is detected. (9to5google.com)
  • Rollout variability: Some features (Gemini in cars with Google built-in) will arrive through OEM updates; others will come via phone-side Android Auto updates. Expect fragmentation in timing and capability across brands. (blog.google)
  • Privacy and permissions: Deep Gemini features mean more vehicle data sharing. Users should review permissions and automaker data policies when features become available. (blog.google)

Android Auto is getting video apps, music updates, and more Gemini smarts

This phrase sums up not just feature names but a strategic pivot: Google is transforming Android Auto into a cognitive, media-rich companion for the car — not merely a projection of your phone.

If you’re a driver who values a clean, minimal dashboard, prepare for a busier interface that offers far more functionality. If you’re a passenger or a parent of frequent riders, the entertainment upgrades will feel like overdue additions. And if you care about privacy, the Gemini integrations warrant a careful permission review when updates arrive. (9to5google.com)

Who benefits first, and when to expect updates

  • Cars with Google built-in will see deeper Gemini hooks sooner via OEM updates.
  • Phone-based Android Auto users will get many quality-of-life features through app updates during 2026; timing will vary by region and device.
  • App developers need to add video-capable integrations and Dolby support to unlock the full potential for users. (blog.google)

My take

This feels like the moment Android Auto stops being an afterthought and starts acting like a proper platform. The combination of media upgrades, a cleaner UI, and a genuinely smarter assistant could make cars more useful and entertaining without being dangerously distracting — if Google and automakers keep safety and transparent data controls front and center.

I’m optimistic, but cautiously so: the technical pieces are there, but successful execution will depend on consistent rollout, responsible safety enforcement, and clear controls for users who don’t want their car’s telemetry feeding an AI by default.

Sources




Related update: We recently published an article that expands on this topic: read the latest post.


Related update: We recently published an article that expands on this topic: read the latest post.

Verstappen Penalized for Pit Exit Breach | Analysis by Brian Moineau

When a White Line Became the Story: Verstappen's Five-Second Penalty in Miami

A five-second time penalty has gone Max Verstappen’s way for crossing the white line at the pit exit in the Miami Grand Prix. The penalty felt small in raw seconds, but like many things in Formula 1, the detail — a single tyre over a painted line — grew into a prism that reflected rules, timing, and how tiny margins tilt championship narratives.

The incident happened during the 2026 Miami Grand Prix weekend. Verstappen rejoined the track after a pit stop and was later investigated by the stewards, who concluded his front-left tyre had crossed the outside of the solid white pit-exit line in breach of Appendix L, Chapter IV Article 6(c) of the International Sporting Code. The stewards applied the standard five-second time penalty post-race. Despite the sanction, race events (notably Charles Leclerc’s own post-race penalty) left Verstappen’s final position unchanged, but the moment still offers useful lessons about enforcement, perception, and the thin hairline between fair play and foul.

Why the white line matters

The pit-exit line isn’t a cosmetic rule. It exists to manage rejoining cars so they don’t create unsafe situations as they enter live racing lines. Crossing that line can put a driver directly into another car’s path, especially during safety-car periods or full-course yellows when cars bunch up and speeds converging are unpredictable.

Race control treats the line seriously because it’s an objective, clearly marked boundary. Video evidence and timing data make it straightforward to check whether a tyre touched the outside of the white. The regulation doesn’t make exceptions for the context — so, even if a driver says they were rejoining under a full-course yellow, that does not automatically excuse a line breach. The stewards’ published reasoning in Miami referenced exactly that text of the sporting code. (formula1.com)

What happened in Miami (short timeline)

  • Verstappen pitted and rejoined the track during a period when the race was affected by slowed conditions.
  • Race control flagged the exit; the stewards reviewed the camera footage after the race.
  • They determined the outside of Verstappen’s front-left tyre had crossed the solid white pit-exit line, constituting a breach.
  • The stewards imposed the standard five-second time penalty, applied to his race time post-event.
  • The final finishing order left Verstappen in P5, helped by other events and penalties that shuffled the order. (grandprixwire.com)

The penalty: proportional or pickier enforcement?

On the surface, a five-second penalty is the routine sanction here. But what made the Miami story interesting wasn’t the amount of time — it was how and when the stewards acted.

  • Timing: Officials chose a post-race review rather than an in-the-moment call. That invites debate: should obvious infractions be dealt with immediately to clear the air, or is it better to ensure incontrovertible evidence before penalising a championship leader?
  • Consistency: Fans and teams always compare enforcement across weekends. Some infractions get immediate penalties; others get reviewed later. That perceived inconsistency fuels chatter about “driver bias” or variable stewarding standards.
  • Outcome sensitivity: Because penalties can be converted (drive-throughs become time additions if issued after the race), the final race order can swing by seconds — and seconds matter in F1 standings and storytelling. (formula1.com)

These aren’t novel complaints. Formula 1 has long balanced on the tension between instant sporting justice and the need for airtight evidence. Miami’s choice to investigate post-race seems driven by the caution of stewards who wanted an unmistakable picture before altering results.

Broader race context matters

Verstappen’s penalty didn’t exist in a vacuum. The Miami race featured strategic gambles, on-track skirmishes, and other post-race investigations (notably Charles Leclerc receiving a larger time addition). Those developments meant the five-second penalty had less immediate consequence than it might have in a cleaner race.

Still, the optics are important: a World Champion being penalised for a pit-exit line breach feeds headlines and social media reaction. It reinforces that even the biggest names must obey the smallest lines, and it reminds teams to brief on rejoin discipline as much as they do tyre compounds. (formula1.com)

What teams and drivers will take away

  • Precision trumps bravado: A millimetre over a white line can cost time and headlines. Drivers must be drilled on pit-exit discipline.
  • Cameras win arguments: Expect continued investment in pit-exit camera angles and telemetry crosschecks to prevent late penalties.
  • Stewarding predictability should be the target: Teams want clearer, quicker signals so they can adapt strategy rather than chase post-race reversals.

From a championship perspective, the incident is a reminder that mechanical reliability, strategy, and tiny human choices combine to decide outcomes — not just raw pace.

My take

Rules are necessary and, in this case, straightforward. The stewarding panel followed the rulebook and delivered the expected sanction. What I find more notable is how a relatively small infraction can dominate headlines when it touches a star driver. That magnification is part sport, part media economics: Verstappen’s name sells attention, and the white line became a lens into how finely tuned F1 governance has to be.

That said, if the FIA wants to reduce post-race drama, a move toward faster, more transparent on-track communications — or an automated sensor-backed confirmation of pit-exit breaches — would help. Racing should feel like a contest decided by speed and strategy, not post-race paperwork.

Final thoughts

The Miami five-second penalty was a tidy enforcement of an old rule. It didn’t upend the championship, but it did what good sporting processes do: remind everyone that rules matter and that even tiny errors have consequences. In a sport where milliseconds define legacy, a tyre over a line is both a cautionary tale and a prompt to refine processes.

Sources




Related update: We recently published an article that expands on this topic: read the latest post.


Related update: We recently published an article that expands on this topic: read the latest post.

Microsoft Pulls Troubled Windows 11 Update | Analysis by Brian Moineau

Hook: When an optional update goes wrong

Microsoft pulls Windows 11 KB5079391 preview after it causes install error loop on 25H2 and 24H2 – Windows Latest. That headline landed in inboxes and forums this week, and for good reason: an optional preview update meant to smooth out quirks instead trapped some machines in an install error loop. The result? Confused users, quick rollback reports, and another reminder that even “preview” updates can be disruptive.

What happened with KB5079391

On March 26, 2026 Microsoft published KB5079391 as a preview (optional) cumulative update for Windows 11 versions 25H2 and 24H2. The company’s support page shows the release and the OS build numbers (26200.8116 and 26100.8116), and it lists fixes and improvements — including updates for some AI components and servicing stack changes. Within hours, though, reports started to surface of systems failing to complete the install and repeatedly rolling back, leaving affected users stuck in an error loop. Microsoft subsequently pulled the update from Windows Update for affected channels while it investigates. (support.microsoft.com)

This wasn’t the first time a Windows preview patch caused headaches. Recent months have seen several problematic updates that required emergency fixes or out-of-band releases — so the community was already on high alert. (windowscentral.com)

Why this matters for everyday users

  • Preview updates are optional, but they appear in the same Update UI that many users glance at. That makes accidental installs possible.
  • An install loop can render a machine temporarily unusable or require a rollback to a restore point, which is disruptive and time-consuming.
  • For businesses with managed deployments, an unstable preview can cascade into multiple helpdesk tickets and lost productivity.

Put plainly: the promise of “preview = safe to try” is only as good as the QA that went into the build. When the QA misses an edge case, real people pay the price.

Signals from Microsoft and the community

Microsoft’s official KB entry for KB5079391 outlines installation methods and notes for admins, and it currently reflects that the update was removed from Windows Update due to installation issues while the company investigates. Community threads (feedback hubs and forums) show a mix of reports — some users installed the update successfully, others experienced failure codes and rollback loops, and a handful needed to uninstall the preview to restore normal operation. That variance suggests the problem is hardware- or configuration-dependent rather than universal. (support.microsoft.com)

What’s also notable: Microsoft has, in past months, pushed several rapid fixes and out-of-band updates when issues were severe (for example, restoring WinRE USB input after a prior update broke recovery tools). That past behavior indicates the company will likely prioritize a fix if the failure affects a meaningful number of users. (windowscentral.com)

Who should install preview updates — and who shouldn’t

  • Do install previews if:

    • You’re an IT pro or tester who needs to validate upcoming changes.
    • You run non-production machines that can tolerate a reinstall or recovery if things break.
  • Avoid installing previews on your daily driver if:

    • You depend on your PC for critical work and can’t afford downtime.
    • You lack recent system backups or a recovery plan.

If you already installed KB5079391 and see problems, uninstalling the preview (or restoring to a pre-update restore point) and filing a Feedback Hub report are sensible first steps. For enterprises, block or delay the optional update via update management tools until Microsoft issues a remediation. (support.microsoft.com)

Practical, quick advice for now

  • Check Windows Update settings: optional preview updates should be clearly labeled; don’t click “Install” on previews on production machines.
  • If your device is stuck in an install loop, boot into Safe Mode and uninstall recent updates or perform a system restore.
  • For managed environments, set policies to defer preview releases and test them first on a controlled cohort.
  • Keep backups current — system images and file backups make recovery far less painful.

These are straightforward precautions, but they’re surprisingly rare in everyday practice. A little preparation goes a long way.

What this episode reveals about Windows update strategy

Microsoft’s cadence — security monthly updates, optional previews, and occasional out-of-band patches — aims to balance stability and rapid improvement. But as Windows accumulates more features (AI components, expanded device drivers, deeper ecosystem dependencies), the surface area for interaction bugs grows.

In that context, preview updates serve an important role: they reveal compatibility frictions before a security or feature update becomes mandatory. The downside is visible: previews can behave like production updates for users who install them without understanding the risk. The trick for Microsoft (and for admins) is clearer labeling, smarter rollout gates, and better telemetry to detect and pause problem releases faster.

What to watch next

  • Microsoft’s follow-up: watch the Windows Release Health Dashboard and the KB support page for the official remediation details and any recommended fixes. (support.microsoft.com)
  • Community reports for patterns: look for common hardware, driver, or third-party software factors that correlate with failures.
  • Out-of-band fixes: if the issue is severe, Microsoft historically issues an emergency update — that’s likely the fastest route to resolution. (windowscentral.com)

My take

It’s frustrating when an update intended to help users instead causes disruption. The core problem isn’t that Microsoft ships updates — it’s that complexity is outpacing the safety nets many users rely on. For power users and IT pros, the path forward is clear: test, stage, and protect. For casual users, the best protection remains a simple habit: delay optional updates on your main machine, keep backups, and watch official channels for fixes.

When optional updates behave like mandatory ones, trust erodes. The way Microsoft responds — speed, transparency, and a fix — will determine how quickly that trust can be rebuilt.

Where I looked

  • Microsoft support article for KB5079391 (release and installation details). (support.microsoft.com)
  • Windows Central coverage of Microsoft’s recent emergency/out-of-band patches and update issues. (windowscentral.com)

Sources




Related update: We recently published an article that expands on this topic: read the latest post.

Ditch Smart TVs: Best Dumb TV Options | Analysis by Brian Moineau

Sick of smart TVs? Here are your best options

You’re not alone. If the idea of a TV that spies on your viewing habits, nags you with ads, or slows to a crawl after a few years sounds terrible, welcome to the club. Smart TVs are brilliant when they work, but they also bundle an always-on computer — complete with telemetry, bloatware, and vendor lock-in — right into your living room. The good news: you don’t have to live with it. Here’s a friendly, practical guide to escaping the smart-TV treadmill without sacrificing picture quality.

Why “dumb” TVs are suddenly a thing again

Over the last decade, manufacturers jammed internet-capable software into every screen. That convenience came with trade-offs:

  • Privacy concerns from telemetry, voice assistants, and ad targeting.
  • Software that ages faster than the hardware — manufacturers often stop updating TV OSes after a few years.
  • Preinstalled apps, ads, and sluggish interfaces that degrade the experience.
  • Repair and longevity problems when a TV’s software becomes a liability.

Ars Technica recently put this tension into sharp focus and asked a simple question: how can you get a great display without the smart-TV strings attached? The answers fall into a few practical categories — each with pros and cons depending on your budget, technical comfort, and tolerance for tinkering. (arstechnica.com)

Choices that work (and what to expect)

1. Buy a genuinely non-smart TV (yes, they still exist)

  • What it is: A basic television that lacks an internet-capable OS.
  • Pros: No telemetry, no ads, simpler UI, sometimes cheaper.
  • Cons: Fewer models available; often lower-tier panels or fewer modern features (HDR, HDMI 2.1) at the same price points.
  • Who this fits: Minimalists, people who watch via antenna/cable or dedicated devices and want a no-friction display.

2. Buy a smart TV and never connect it to the internet

  • What it is: A modern TV with excellent panel tech whose network functions you never enable.
  • Pros: Access to high-quality displays (brightness, color, HDR, HDMI 2.1), longevity of hardware, and you can still use external devices for streaming.
  • Cons: Some TVs force-sign-in screens or firmware checks on boot; internal apps remain dormant but present.
  • Practical tip: Disable Wi‑Fi, don’t plug an Ethernet cable in, and set up your streaming box, game console, or antenna to handle content. Many reviewers say this gives the best balance of picture tech and privacy. (howtogeek.com)

3. Buy a smart TV but strip or lock down its software

  • What it is: Use privacy settings, remove (or hide) accounts, block telemetry, or use router-level DNS/firewall blocks for tracking domains.
  • Pros: Keeps built-in features if you occasionally want them; maintains a single remote experience.
  • Cons: Not foolproof — firmware updates can re-enable things, and it takes technical know-how to manage network-level blocks.
  • Who this fits: Tech-savvy buyers who want the convenience but refuse to be tracked.

4. Use an external streaming box or stick (Roku, Apple TV, Fire TV, Chromecast)

  • What it is: Pair any display with a small, replaceable streaming device.
  • Pros: External devices are updated more regularly, are easier to replace, and centralize streaming under platforms you control. Swap them when they age or you don’t like them.
  • Cons: More boxes/remotes to manage; the external device vendor may still have tracking (so pick one whose privacy stance you like).
  • Note: This is the most future-proof approach — upgrade the streamer, not the display. (arstechnica.com)

5. Consider projectors, computer monitors, or commercial signage

  • What it is: Alternatives that can function as TV displays without consumer smart features.
  • Projectors:
    • Pros: Huge screen for the price; many models remain “dumb.”
    • Cons: Require dark rooms, careful placement, and usually external audio.
  • Computer monitors:
    • Pros: Great pixel density, low latency for gaming.
    • Cons: Cheaper 4K monitors often lack TV features (tuner, speakers).
  • Digital signage displays:
    • Pros: Built for long uptime and durability.
    • Cons: More expensive and sometimes not optimized for home viewing.
  • Who this fits: Home theater enthusiasts, gamers, or anyone willing to accept trade-offs for a non-smart display. (arstechnica.com)

Shopping tips — what to look for when you want a dumb experience

  • Prioritize the panel: contrast ratio, peak brightness (for HDR), color gamut, and refresh rate (for gaming).
  • Count HDMI ports and check HDMI version (HDMI 2.1 matters for modern consoles).
  • If you buy new, read the manual or spec sheet to confirm whether Wi‑Fi or smart features can be completely disabled.
  • Consider warranty and supported hours (especially for signage displays or commercial panels).
  • If buying used, local classifieds or refurb sellers can be gold mines — but test the unit and ask about network features.

Privacy and network-level tricks to keep smart features quiet

  • Put the TV on its own VLAN or guest network and block outbound connections you don’t want (router-level DNS filtering or Pi-hole).
  • Disable automatic firmware updates unless you need a patch.
  • Avoid signing into vendor accounts on the TV; use an external device for services and log in there.
  • Regularly audit permissions for voice assistants or external microphones/cameras.

Alternatives and trade-offs summarized

  • Best for ease: Smart TV kept offline or with an external streamer.
  • Best for minimalism: New non-smart TV (if you can find a good one).
  • Best for picture tech: Modern smart TV used as if it were dumb (disable networking).
  • Best for scale: Projector + external streamer for big-screen enthusiasts.
  • Best for longevity: Commercial signage displays for durability, but watch energy/noise and cost.

What reviewers and testing labs say

Writers and reviewers agree that the simplest, most future-proof choice is to decouple software from hardware: buy the best display you can afford and route streaming through a separate, replaceable device. That way, you update the part that ages fastest (the software/streamer) without tossing the whole screen. Tom’s Guide, How-To Geek, and other outlets echo that trade-off between display quality and embedded software, and Ars Technica’s recent guide lays out the practical options for avoiding smart-TV pitfalls. (tomsguide.com)

What many folks forget: a cheap workaround is often the most durable. Want Netflix and none of the spying? Plug in a streaming stick and never connect the TV itself to the internet.

A few recommended scenarios

  • You want the best picture and low effort: buy a modern TV, keep its network off, and plug in a Roku/Apple TV/Chromecast.
  • You want a pure, simple display: hunt for a non-smart TV model or a refurbished commercial panel.
  • You want a cinematic, big-screen feel: consider a projector with an external streamer and a soundbar.
  • You’re privacy-focused and comfy with networking: block the TV’s telemetry at the router level.

Quick checklist before you buy

  • Does the TV allow disabling Wi‑Fi/Ethernet in settings?
  • Are firmware updates optional or forced?
  • How many HDMI ports and what version?
  • Does the TV have a microphone/camera that can’t be physically disabled?
  • If used, can you test network features before committing?

Parting thoughts

My take: “Dumb” TVs aren’t just nostalgia — they’re a sensible reaction to an ecosystem that too often prioritizes ads and data over user experience. The cleanest, most sustainable path for most people is to buy the best display you can and separate the software with a dedicated streamer. That gives you high-quality picture tech, the ability to swap streaming platforms as they evolve, and a lot more control over privacy without sacrificing convenience.

If you’re truly allergic to anything smart, used markets and budget non-smart models still exist — but be ready to trade some modern features for that peace of mind. Ultimately, the smart move is to choose the approach that keeps upgrades modular: replace the brains, not the TV.

Useful takeaways

  • Keeping a TV offline and using an external streamer is the most practical way to avoid smart-TV tracking without sacrificing modern display tech.
  • Pure non-smart TVs are rare but still available; consider them if you want zero network features.
  • Projectors, monitors, and commercial panels are valid alternatives with unique trade-offs.
  • Network-level blocking and privacy hygiene can significantly reduce telemetry even if you keep smart features available.

Sources




Related update: We recently published an article that expands on this topic: read the latest post.


Related update: We recently published an article that expands on this topic: read the latest post.